Here at Pretty Young Things, we believe happiness is the best policy. We want you to love shopping online as much as we do! If something isn’t right with your order, please contact us for friendly order assistance and we’ll do our best to fix it for you. Please review our Returns and Exchanges Policy below and feel free to contact us for assistance. Thank you!
Returns & Exchanges Criteria
- All return/exchanges must be received within 14 days of the original shipment date.
- All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
- Exchanges for a different size or style are shipped to you for free.
- Returns can also be in the form of gift card or store credit.
- Final sale, on sale and promotional items cannot be returned or exchanged.
- If applicable, all items must be returned with their original tags and accessories (including removable belts, straps, brooches, etc.)
Returns and Exchanges Details
- To proceed with a return/exchange please contact us.
- Simply ship unwanted items to the return address designated on your return slip.
- Returns/Exchanges are processed within 1-2 business days upon receipt of the package.
- The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
Terms and Conditions
- We inspect all returns/exchanges and reserve the right to deny or refuse a full refund based on the returned condition. Items that do not match the criteria above are subject to denial.
- Please consider delivery confirmation/shipping insurance for your return/exchange package. We are not responsible for lost return packages without tracking information.
- By purchasing from pytcollection.com, you accept these terms and conditions.